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Viral video of official shouting at visa applicant : disciplinary action by Indian Consulate New York

NRI Affairs News Desk by NRI Affairs News Desk
December 4, 2021
in News
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Viral video of official shouting at visa applicant : disciplinary action by Indian Consulate New York

Image: CGI NY Website

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The Consulate General of India in New York has said that it will initiate disciplinary proceedings against one of its officers after a video that shows him shouting at a visa applicant went viral on social media.

According to news reports, the incident took place on November 24, when an Indian woman in New York went to the consulate office for processing her visa application. In the video, she is heard saying that her father passed away a day before, while the officer returned the application saying, “take your money”. Pointing his finger, the official was seen saying, “Just keep your money and go out.”

On being asked whether there was any missing paperwork, the consulate official did not answer and went inside. The whole exchange was recorded on the mobile phone of another man present with the woman, who was later told by another consulate official that they were not allowed to use the cellular phone to record inside the consulate, the video shows (watch video).

After video went viral, thew New York Consulate said on Thursday it will initiate disciplinary action against staff member.

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“We have taken note of the complaint. The Consulate maintains the highest standards of public service. This particular incident does not reflect either its norms or its guideline of public functioning. The Consul General has personally reviewed the matter. based on the information presented, it has been decided to institute disciplinary proceedings against the officer,” the consulate said via its Twitter handle.

pic.twitter.com/EUjqaoVDq1

— India in New York (@IndiainNewYork) November 27, 2021

A day earlier, the consulate had stated that the matter had been resolved and the visas issued “expeditiously”.

In response to media queries on a video being circulated on Social Media.@MEAIndia @IndianDiplomacy @PMOIndia @DrSJaishankar @IndianEmbassyUS @MOS_MEA @M_Lekhi @RanjanRajkuma11 pic.twitter.com/QGf14u54wY

— India in New York (@IndiainNewYork) November 26, 2021

The woman at the centre of the controversy later demanded ‘accountability and change’ in the attitude of officials in charge of visas. She also confirmed via another tweet that she was indeed able to attend her father’s cremation.

I can only assume my husband and I are one of numerous people bullied and threatened by officials in charge of visas. It is time for accountability and CHANGE. It is hard to believe the man that caused me more emotional and mental trauma than I’ve ever experienced is still

— Tina (@Tina71699557) November 28, 2021

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